How to Keep an Amazon Contact Number Safe
When calling Amazon, be sure to write down details of your conversation. These details will help you later when you are speaking with another Amazon representative. It may be that the first representative you spoke to was inexperienced, and you can take advantage of their new skills. Alternatively, you can use Amazon’s live chat feature to communicate with a representative and save a record of your conversation. You can then refer to this record later if you are having trouble getting through to them.
Scammers posing as Amazon employees
Consumers should be wary of a new scam in which con artists pose as Amazon employees and call them at their contact number. The BBB has received several reports of con artists impersonating Amazon employees and calling consumers to ask for account or order information. The BBB suggests consumers monitor their phone calls and suspicious callers and log on to their accounts to see who is calling them. Scammers are targeting individuals searching for the Amazon contact number on search engines, which can lead to identity theft or financial problems.
Some scammers will try to create a sense of urgency by asking for sensitive information, such as credit card numbers. In some cases, they will try to convince victims to send back the difference, in order to get a refund for a purchase that they made without their permission. In order to make the transaction appear genuine, scammers will move their victims’ money to an account owned by “Amazon” or an account belonging to a third party.
Emails that ask for personal information
Whenever you receive an email from Amazon asking you to input your personal information, be sure to delete it immediately. You should never click on the links in these emails or download any files. It’s always best to hover over the links before you click them. Moreover, avoid clicking on emails from Amazon that request you to install a remote access tool. Such emails can be a scam. Scammers are known to create a false sense of urgency so they can entice you to submit your information.
If you are unsure of the identity of the company sending the email, you can search for the company name in Google and see if the email address is real or fake. These fake contact numbers are often used by scammers to lure unsuspecting customers. These scammers pose as Amazon Customer Service representatives and direct victims to a malicious website where they ask for personal information or their login credentials. Once they have access to their personal information, these crooks can make use of it to access the victim’s account and steal their personal information.
Phone calls requesting payment
If you’ve received a phone call from an Amazon representative requesting payment, you may want to write down the specifics of the call. Keeping this information can help you when you’re in need of assistance later. It might be helpful to write down the name of the representative who spoke with you. It may also be helpful if you’re able to contact an agent using Amazon live chat, because you can save a copy of your chat. If the representative is unable to resolve your issue, you can write down the details of the chat. This is especially useful if you’re trying to get the best customer service from Amazon.
Amazon contact number for phone calls requesting payment should not be used in cases where a customer has been ripped off. These scammers pose as representatives of Amazon and ask for personal information and remote access to your computer. These robocalls are usually illegal and should be avoided. The Federal Trade Commission published examples of such scams. Beware of these bogus calls and hang up immediately. You’ll be glad you did.